STR products are custom made to your individual requirements, therefore they take a little longer to manufacture than mass produced goods, please allow up to 10-12 weeks for delivery this can be longer at holiday times and for sale items. Be assured you are buying the ultimate rubber gear and we can assure you it is worth the wait.
Email confirmations will be sent at every step of your order:
- Waiting Fulfillment = Order placed (approx 1-45 working days) (sales & special offers may take longer)
- Processing = Order being manufactured (approx 1-14 working days)
- Shipped = Order despatched (approx 1-14 working days) dependant on country
All items are shipped in 97% recyclable discreet quality packaging materials, custom notifications will state "clothing" if required for your country. Orders over £50.00 in value will require a signature.
STR will not share any address, contact details or payment details with any other parties. We may contact you via email to advise you of any special offers. If you do not wish to receive this notification, please unsubscribe from newsletters.
STR does not have access to any credit or debit card information, this is passed via secure server directly to our banking merchant for the purpose of each transaction.